Return & Exchange Policy
Boat Life Apparel will be happy exchange or refund items within 30 days of purchase with an original receipt. Items must be in their original state: unwashed, unworn, unaltered, and must have all tags still attached.
Returns:
The customer is responsible for retuning the product back to us at your own expense. Once we have received and inspected the product we will than issue a refund or store credit. Returned merchandise that was originally paid for by alternate tenders (i.e. Gift Certificates etc.) other than cash, debit or credit card will receive an exchange or refund in the form of a store credit. Cash will not be issued.
Exchanges:
If you have purchased a product and is not the correct size you can exchange all products 30 days from date of purchase. Customer is responsible for shipping the items back to us at your own expense. Once we have received the items and inspected them we will than packaged and ship out the new products to you.
Damage or Defect:
If you have received a product from us and it has been damaged or has a defect please email us at theteam@boatlifeapparel.com. Please let us know what item you purchased and send us photos of the damage/defect.
Final sale merchandise:
No exchanges or returns on final sale merchandise
If you are shipping your return:
Please send as much information with your return as possible including the name, phone number and address where the order was sent and/or billed to, email address or credit card used to purchase the item along with your receipts. Please pack and seal your return securely using an insured carrier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.
Send your package to:
Boat Life Apparel
2245 Horseshoe Valley Road W.
Barrie, ON
L4M 4Y8